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White-Label

Our platform.
Your name on all of it.

Sell voice, numbers, messaging and contact centre as your own product. Your brand, your domain, your pricing, your customers — and we stay completely invisible to them.

White-label at a glance

  • Completely unbranded — no Zephyr logo, name or footprint anywhere your customers look
  • Multi-tier reseller hierarchy with independent markup and branding at every level
  • Three deployment models — hosted by us, co-hosted on a dedicated instance, or self-managed
  • Bring your own carriers or use ours, or mix both with least-cost routing between them
  • Materially cheaper than a legacy commercial softswitch licence
  • Custom modules built to spec, because we own and maintain the source
Who this is for

If you're selling telecoms, you should own the platform

Reselling someone else's product caps your margin and your differentiation. Running the platform yourself means you set the rates, own the customer relationship, and can say yes to things your competitors have to decline.

  • ISPs and MSPs adding voice to an existing customer base
  • Carriers and wholesalers wanting a retail arm without building one
  • BPOs running contact centre for multiple clients under one roof
  • Systems integrators who need telecom as part of a larger offering
  • Operators in new markets who need a platform faster than they can build one
Partners reviewing the platform together
Deployment

Three ways to run it

Pick based on how much control you want and how much operations you want to own.

Fastest to launch

Hosted by Zephyr

Our infrastructure under your brand. Nothing to install, nothing to maintain — you sell, we run it.

  • Live in days
  • Your brand, logo and domain
  • We handle updates and uptime
  • Multi-tier markup built in
  • Per tenant or per seat
Enquire
Balanced control

Co-Hosted

Your own dedicated, isolated instance — still operated, patched and monitored by our engineers.

  • Dedicated instance and database
  • Your choice of data region
  • Custom modules built to spec
  • We patch, monitor and back up
  • Annual platform fee
Enquire
Full control

Self-managed licence

Deployed on your own servers under commercial licence. You operate it, we support you.

  • Your data centre or cloud
  • Data never leaves your estate
  • Annual licence, no revenue share
  • Training and handover included
  • Source stays Zephyr property
Enquire
How the hierarchy works

Margin at every level, visible to whoever owns it

You buy at wholesale. Your resellers buy from you at your price. Their sub-resellers buy from them. Every tier sets its own markup and sees its own margin — and nobody sees the layer above.

  • Independent branding per tier — each reseller gets their own logo, colours and domain
  • Currency per rate row — buy USD, sell ZAR, reconcile without a spreadsheet
  • Per-tenant limits on channels, throughput and spend, so one customer can't sink another
  • Separate portals for admin, reseller, sub-reseller and tenant, each scoped correctly
yourbrand.com · Tenants Live
142
Tenants
3
Reseller tiers
31%
Your margin
YBYour Brand wholesale
R1Reseller — Cape Town +18%
TAcme Ltd retail
TNorthwind retail
R2Reseller — Lagos +22%
What you're licensing

The whole stack, not a reseller portal

Switch

Routing engine

Least-cost routing, long-prefix matching, carrier groups, time-of-day plans and automatic failover.

Money

Rating & billing

Effective-dated rates, multi-currency, wallets, invoicing, statements and full audit per record.

Voice

Contact centre & PBX

Queues, dialler, wallboards, recording, AI agents, extensions, IVR and a browser softphone.

Messaging

SMS gateway

SMPP binds and REST API with DLR correlation, throttling and sender-ID governance.

Questions

White-label questions

Will my customers know Zephyr is involved?

No. Your brand, logo, domain and colours across every portal your customers touch. There's no Zephyr branding anywhere in the tenant or reseller experience, and support correspondence goes out under your name.

How many reseller tiers are supported?

Wholesale to reseller to sub-reseller to end tenant, each with independent markup, branding and portal access. Margin is visible at every level and each layer only sees what it should.

Do I have to use Zephyr routes?

No. Bring your own carriers and interconnects, use ours, or mix both with least-cost routing choosing between them. Many partners start on our routes and add their own as volume grows.

What does it cost compared to a commercial softswitch?

Materially less, and structured differently — no per-port licensing, so growing your channel count doesn't trigger a renegotiation. Exact pricing depends on the model and scale. See the platform comparison for the structural differences.

Do I get the source code?

No. Source remains Zephyr property under all three models. You get a licensed, supported deployment you control operationally — your infrastructure, your data, your configuration — with us maintaining and extending the code. If escrow is a procurement requirement, raise it early.

Can you migrate us off an existing platform?

Yes. Rate plans, customers, trunks, DID inventory and CDR history, with a parallel-run period where both platforms carry traffic until the billing output agrees.

See it running under someone else's brand

A walkthrough on the live platform — reseller tiers, branding, billing, the portals. Bring your current licence terms and we'll compare honestly.