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Legal

The documents,
in plain language.

We've written these to be read rather than to be impenetrable. Where something is a genuine obligation on you or on us, it's stated plainly. Ask us for the full contract wording whenever you want it.

Terms

Terms of service

What we agree to provide, what you agree to, and how either of us ends the relationship.

Privacy

Privacy policy

What personal information we hold, why, how long, and how to ask us to delete it.

POPIA

POPIA statement

How we meet South African data protection obligations, including for call recordings.

SLA

Service level agreement

Our uptime commitment, how it's measured, and what happens when we miss it.

Need the full contract wording?

Procurement teams usually do. Ask and we'll send the signed-agreement version.